Terms & Conditions – Brane Technologies LLC

These Terms and Conditions (“Terms”) govern the sale of hardware, software, and related services (“Products”) offered by Brane Technologies LLC, located at 2080 Nelson Miller Parkway, Louisville, Kentucky 40223, United States of America (“Brane Technologies,” “we,” “our,” or “us”). By purchasing, licensing, or otherwise using our Products, you (“Customer,” “you,” or “your”) agree to be legally bound by these Terms. If you do not agree, you must not place an order or use our Products.

1. Scope of Agreement

1.1 These Terms apply to all sales and licenses made through our website (shop.branetechnologies.com) and any direct orders with Brane Technologies.
1.2 These Terms supersede any prior written or oral agreements unless expressly agreed in writing by Brane Technologies.
1.3 Brane Technologies reserves the right to amend these Terms at any time. Updated Terms will apply to all future orders.

2. Products and Licensing

2.1 Hardware Products (including but not limited to workstations and accelerator boards) are sold with specifications listed at the time of purchase. Minor component substitutions may occur based on availability, provided that performance specifications are equivalent or superior.
2.2 Software Products (including the Brane SDK) are provided under license only, not sold. The Customer is granted a non-exclusive, non-transferable license to use the software in accordance with the license tier purchased (Academic, Developer, Team, or Enterprise).
2.3 Redistribution, sublicensing, reverse engineering, or modification of Brane software is strictly prohibited unless expressly authorized in writing.

3. Pricing, Orders, and Payment

3.1 All prices are listed in U.S. Dollars (USD) unless stated otherwise.
3.2 Brane Technologies reserves the right to adjust pricing, correct typographical errors, or withdraw products without prior notice.
3.3 Payment in full is required at the time of order. Orders are not binding on Brane Technologies until accepted and confirmed.
3.4 Brane Technologies may refuse or cancel any order at its discretion, including in cases of suspected fraud, misuse, or violation of these Terms.

4. Shipping and Delivery

4.1 All Products ship from Indiana, USA, unless otherwise specified.
4.2 Flat-rate shipping applies to U.S. orders; international orders are subject to additional shipping charges, customs duties, and taxes, payable by the Customer.
4.3 Title and risk of loss transfer to the Customer upon delivery of the Product to the carrier. Brane Technologies is not responsible for delays caused by carriers, customs, or force majeure events.
4.4 All shipments are insured; however, Customer must inspect goods upon delivery and notify Brane Technologies of any damage or discrepancy within 7 days.

5. Returns and Refunds

5.1 Hardware Products may be returned within 30 days of delivery, subject to inspection and approval. Returned Products must be in original condition, with all packaging and accessories included.
5.2 A 15% restocking fee may apply to opened, configured, or custom-built systems. Shipping costs are non-refundable.
5.3 Software licenses (including Brane SDK) are non-refundable once a license key has been issued.
5.4 Defective or damaged Products reported within 7 days of delivery will be repaired or replaced at no cost.

6. Warranty

6.1 Workstations include a 3-year limited hardware warranty.
6.2 Boards and accelerator cards include a 1-year limited hardware warranty.
6.3 Warranty covers defects in materials and workmanship under normal use.
6.4 Warranty does not cover: (a) misuse, neglect, or accidents; (b) unauthorized modifications or repairs; (c) software errors, third-party tools, or compatibility issues outside our published support list.
6.5 Brane Technologies’ sole obligation under warranty is repair, replacement, or refund (at our discretion).

7. Intellectual Property

7.1 All intellectual property rights in Brane Technologies’ hardware, software, documentation, and branding remain the exclusive property of Brane Technologies.
7.2 The Customer acquires no ownership interest in Brane Technologies’ IP through purchase or license, other than the limited rights expressly granted.
7.3 Use of Brane Technologies’ trademarks, trade names, or logos requires prior written authorization.

8. Limitation of Liability

8.1 To the maximum extent permitted by law, Brane Technologies shall not be liable for:

Indirect, incidental, or consequential damages, including but not limited to loss of data, lost profits, or business interruption.
Damages resulting from misuse, improper installation, or operation outside published specifications.
8.2 Brane Technologies’ total liability, whether in contract, tort, or otherwise, shall not exceed the purchase price of the Product giving rise to the claim.

9. Export Compliance

9.1 Customer agrees to comply with all applicable U.S. export control laws and regulations.
9.2 Products may not be sold, resold, or transferred to countries or end-users restricted by U.S. law.

10. Governing Law and Dispute Resolution

10.1 These Terms shall be governed by and construed in accordance with the laws of the State of Indiana, USA, without regard to conflict of law principles.
10.2 Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Indiana, USA.
10.3 The parties agree to attempt good-faith negotiation before pursuing litigation.

11. Entire Agreement

These Terms, together with any applicable invoices, constitute the entire agreement between Brane Technologies and the Customer, superseding all prior communications, understandings, or agreements, whether written or oral.

📧 For questions, support, or legal inquiries, please contact:
order@branetechnologies.com